eLearning Help & Support

The Center for eLearning has multiple paths for access to support and guidance. In addition to the Contact Us button on the right, you can reach us through the following methods based on your individual needs.

 

Technology Services Portal 

Using a web browser of your choice, you can access the Technology Services Portal through the Portals section of MyVSU. Alternatively, you can navigate to it directly by visiting solutions.valdosta.edu and log in with your MyVSU username and password.

From there, select Service Catalog, then choose eLearning from the list on the left. Select the service option that most closely fits your request. 

 

Frequently Asked Questions

We have developed a collection of resources and quick-reference guides for our most frequently asked questions from instructors and students. Click your role below to access resources and guides tailored to your needs.

Instructors

Students

 

Instructional Design and Instructional Technology Consultations and Support

The Center for eLearning's instructional technology specialist and instructional designers offer faculty consultations and support to meet your personal needs as instructors. Explore our specialties here, then contact us using one of the methods below. We are also available for one-on-one, small group, or department consultations.

Hours of Operation (with social distancing measures in place):  Monday - Thursday: 10a - 2p

 

BlazeVIEW Logo                       GoVIEW Large Logo

BlazeVIEW and GoVIEW Information and Support

Contact the Center for eLearning for assistance with BlazeVIEW or GoVIEW learning management systems, as well as embedded learning tools. For more information about either BlazeVIEW or GoVIEW, click the respective logo above to navigate to each portal's eLearning information page.

For 24/7 BlazeVIEW or GoVIEW technical support, visit the GeorgiaVIEW Help Center

  • Phone: 1-888-772-0423
  • Toll-free (for hearing-impaired with assistive technology only): 1-800-892-4315
  • Chat live 24/7 with a support specialist through the orange tab:  GeorgiaVIEW Live Support 

 

eCore Logo

eCore Information and Student Support

For more information about eCore, click the logo above to navigate to the eLearning eCore page. For eCore student support, contact the eCore Liaison or eCore Helpdesk.

eCore Liaison

eCore Helpdesk

Hours of Operation:  Monday - Friday: 8a - 5p