eLearning Help & Support
The Center for eLearning has multiple paths for access to support and guidance. In addition to the Contact Us button on the right, you can reach us through the following methods based on your individual needs.
Technology Services Portal
Using a web browser of your choice, you can access the Technology Services Portal through the Portals section of MyVSU. Alternatively, you can navigate to it directly by visiting solutions.valdosta.edu and log in with your MyVSU username and password.
From there, select Service Catalog, then choose eLearning from the list on the left. Select the service option that most closely fits your request.
Frequently Asked Questions
We have developed a collection of resources and quick-reference guides for our most frequently asked questions from instructors and students. Click your role below to access resources and guides tailored to your needs.
Instructors
Students
Instructional Design and Instructional Technology Consultations and Support
The Center for eLearning's instructional technology specialist and instructional designers offer faculty consultations and support to meet your personal needs as instructors. Explore our specialties, then contact us using one of the methods below. We are available for one-on-one, small group, or department consultations.
Hours of Operation:
Monday - Thursday: 8a - 5:30p
Friday: 8a - 3p
- Office: Converse Hall, Suite 3200
- Phone: (229) 245-6490
- Email: elearning@valdosta.edu
BlazeVIEW and GoVIEW Information and Support
Contact the Center for eLearning for assistance with BlazeVIEW or GoVIEW learning management systems, as well as embedded learning tools. For more information about either BlazeVIEW or GoVIEW, click the respective logo above to navigate to each portal's eLearning information page.
- Phone: (229) 245-6490
- Email blazeview@valdosta.edu
For 24/7 BlazeVIEW or GoVIEW technical support, visit the GeorgiaVIEW Help Center.
- Phone: 1-855-772-0423
- Toll-free (for hearing-impaired with assistive technology only): 1-800-892-4315
- Chat live 24/7 with a support specialist through the orange tab: GeorgiaVIEW Live Support
![eCore Logo](images/ecore-logo.png)
eCore Information and Student Support
For more information about eCore, click the logo above to navigate to the eLearning eCore page. For eCore student support, contact the eCore Liaison or eCore Helpdesk.
eCore Liaison
- Phone: (229) 245-6490
- Email: blazeview@valdosta.edu
eCore Helpdesk
Hours of Operation: Monday - Friday: 8a - 5p
- Phone: (678) 839-5300
- Toll Free 1-855-93ECORE
- Email: ecore@ecampus.usg.edu
Center for eLearning
-
Converse Hall
Suite 3200
Email Address
blazeview@valdosta.edu -
Mailing Address
1500 N. Patterson St.
Valdosta, GA 31698 - Phone: 229.245.6490
Office Hours
M-Th: 8 AM - 5:30 PM
F: 8 AM - 3 PM