Patient Bill of Rights
Patient Right(s) and Responsibilities
Patients have the right:
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To be treated with respect, consideration, and dignity
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To know the names and credentials of the health care professionals serving them
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To privacy
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To confidential treatment of all communication and records relating to their care. Except as required and/or allowed by law, their written permission is required before we may give information to anyone not connected with their care.
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To receive accurate and understandable information about their health
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To know the beneficial effects, side effects, and problems of all forms of treatment.
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To participate in decisions involving their health care and choosing a form of treatment.
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To be informed of services available at VSU Student Health Center and any related costs
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To know what provisions are available for after hours and emergency care
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To consent to, or refuse, any care or treatment
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To select and/or change their health care provider
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To review their medical records with a health care provider
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To receive appropriate referrals to other health care professionals and services
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To designate someone to make health care decisions for them. This requires a legal document known as an advance directive. This would be used if the patient becomes unable to make medical care decisions or prefers someone else to make decisions for them
Patients have the RESPONSIBILITY:
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To seek medical attention promptly
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To provide complete and accurate information to the best of their ability about their medical health, any medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities
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To ask about anything they do not understand
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To report any significant changes in symptoms or failure to improve
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To respect clinic policies
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To be respectful of all health care professionals and staff, as well as other patients
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To keep appointments or cancel in a timely manner
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To seek non-emergency care during regular hours
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To know the names, purposes, and effects of medications prescribed to them
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To pay promptly any bills that they have incurred
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To follow the treatment plan and to advise the health care provider if they do not think that they will be able to follow it. It is the patient’s responsibility to be aware of the consequences of not following the recommended treatment plan.
If patients have questions, concerns, problems, or complaints about the care or service they are receiving, they are encouraged to speak to the health care provider or staff member involved in their care. If they prefer, they may speak with the Health Center Manager by calling 229.333.5886, or submit it online by clicking “Contact Us."
Student Health Services
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200 Georgia Ave.
Valdosta, GA 31698 -
Mailing Address
1500 N. Patterson St.
Valdosta, GA 31698 - Main & Appointments
- Phone: 229.333.5886
- Fax: 229.249.2791
- Billing & Collections
- Phone: 229.219.3208
- Pharmacy
- Phone: 229.219.3205
M - TR: 8:00AM - 5:00PM (Doors Locked One Hour Prior)
F : 8:00AM - 3:00PM (Doors Locked One Hour Prior)